SAPを中心にERP・CRM・Cyber Security・IoT・AI・Mobility・BigData分野の案件に強い求人・業務委託紹介サービス

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  • ERP・CRMをはじめとしたIT分野でグローバルに活躍したいビジネスパーソンのためのジョブサーチエンジン ERP・CRMをはじめとしたIT分野でグローバルに活躍したいビジネスパーソンのためのジョブサーチエンジン




契約形態 人材紹介
業種 IT・インターネット
職種 Pre-Sales【部署名:Professional Services】
部署・役職名 Pre-Sales【部署名:Professional Services】
勤務地・最寄り駅 東京
仕事内容 ・Plan and oversee the execution of the Guided Success Plan, a privileged access management program, created and customized according to the customer's needs for ensuring the success in meeting the customer's Privilege Access Management goals.

・Guide the customer through both Privilege Access Management and Security best practices aimed at rapid risk reduction in the Customer Environment

・Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value.

・Assume overall customer adoption responsibility and act as a critical issue management role.

・Serve as the primary point of contact during planning, deployment and post implementation.

・Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers’ needs. Through usage and adoption analysis drive renewal of subscription, expansion, and product improvement.

・Collaborate with internal R&D and Product Management teams on service usage, user experience, automation, and other topics, influencing the product roadmap

・Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.

・Deploy and configure with the customer the On-Premises Components, and integrate the service with the customer's environment

・Assist Privilege Cloud customers with service requests and technical issues.
応募資格 ・6-10yrs in relevant field ie system engineer / implementation consultant / post sales consultant
・Knowledge in IT, windows environment is important. Good to have security background. Having SaaS experience is bonus.
・Hands-on technically to support any implementation on top of consultancy & customer success work
・Not afraid to work with customers – customer adoption of solution, understanding customers needs
・Needs to have enterprise applications experience ie it cant be just a simple endpoint support for antivirus
・To be successful he/she should be
・Flexible/open mindset
・Able to speak English (hiring manager is in US)
・Has high level of ownership
給与 1500万円前後
勤務時間 9:00~18:00
休日休暇 完全週休2日 制祝祭日、年末年始休暇、有給休暇、慶弔休暇等
勤務開始時期 ASAP
案件ID 355